To view Volusia County’s Disaster Preparedness Guide, see www.volusia.org/emergency/
I. DISASTER PREPAREDNESS
For Pre-registration for People with Special Needs (PSN), call Volusia County at (386) 736-5980.
- PSN may register for evacuation assistance by calling 1-866-600-9416.
- PSN evacuees should contact Volusia County Animal Services at 386-248-1790 to discuss assistance for sheltering pets.
– MAKE A KIT For an emergency supply list, view www.fema.gov/areyouready/
- Your disaster supply kit should contain essential food, water, medications, and supplies for at least 3 days. (Include plastic sheeting/duct tape/scissors)
- Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
- Also, you may want to consider having supplies for sheltering for up to 2 weeks. Don’t forget a battery-operated radio.
- This kit should be in one container, and ready to "grab and go" in case you are evacuated from your workplace.
- Make sure you have food & water in the kit. Also, be sure to have comfortable walking shoes at your workplace in case an evacuation requires walking long distances.
- In case you are strand¬ed, keep a kit of emer¬gency supplies in your car.
- This kit should contain food, water, first aid supplies, flares, jumper cables, and seasonal supplies
– MAKE A PLAN • Deciding to Stay or Go - At Work & School – In a Moving Vehicle.
– BE INFORMED Follow instructions from local authorities if an emergency occurs.
Get informed on What to Do for:
Natural Hazards: floods, hurricanes, tornadoes, tsunamis.
Hazardous materials/nuclear power plant
Terrorism: Threats are chemical, biological, nuclear, RDD
II. DURING A DISASTER
For the latest information on an Emergency, contact
DeBary Emergency Operations Center (EOC) (386) 668-3820
12 Colomba Road - Florence K. Little Hall
Tel. (386) 668-3820 will O N L Y be in service when an Emergency has been declared.
Contact DeBary EOC for the latest information on the emergency, distribution points for sandbags, ice, water, tarps, and food, and for shelter information.
Reporting downed utility lines and outages:
AT&T all areas dial 611 or call 1-888-757-6500
Comcast - for DOWNED cables ONLY 1-352-787-9601
CenturyTel and Embarq are now CenturyLink 1-800-366-8201
Florida Power and Light (FPL) 1-800-468-8243
Progress Energy 1-800-228-8485
Florida Public Utilities (natural gas) 668-2600 listen, press 1
Volusia Utilities (water/sewer) 1-800-255-2069 - 24-hour line for water line breaks.
Volusia County emergency information is released to the media via:
||WNDB 1150 AM WKRO 93.1 FM|
WHOG 95.7 FM WVYB 103.3 FM
||WDSC TV-15 (PBS) Turn TV to UHF Channel 15|
DeBary Sheriff’s Office (386) 668-3830
Sheriff’s Dispatch Office (386) 736-5999 press zero
HOTLINE Volusia County’s Citizens Information Center 24 hours during an emergency.
Toll-free 1-866-345-0345 and TDD 1-386-248-1792 O N L Y active DURING an emergency or online at www.volusia.org/storm
Dial 511 for Traffic Reports – Florida Dept. of Transportation (FDOT)
Dial 511 to hear Real-Time Traffic Reports on all interstate highways in the state and Florida’s Turnpike. During emergency evacuations, including wildfires and hurricanes, 511 will provide up-to-the-minute reports on major evacuation routes, bridge and road closures, contra-flow usage, and roads with toll suspensions.
Marine Information: 386 258-8733 U.S. Coast Guard in Daytona Beach
Boat Guidelines: Go to www.volusia.org/storm/boat.htm for precautionary suggestions for your boat in severe weather conditions.
24-hour weather line Forecast Service 386 252-8000.
• Bridges will be locked down at sustained 39 miles per hour wind speed.
III. DISASTER RESPONSE
During an emergency, not all shelters will open at once. To find out which shelters are available, tune to the local news media or call the toll-free Citizen’s Information Hotline at:
(866) 345-0345 (Only during a disaster)
Telecommunications Device for the Deaf: (386) 248-1792
- For Transportation to PSN (People with Special Needs) Shelters, call Votran at 943-7050 or 943-7033.
- Directions to shelters in Volusia County: 943-7626
- Free rides to general shelters – pickup at all regular Votran bus stops.
- Volusia County Emergency Management 736-5980
- Emergency Operations Center: Daytona Beach 1-386-258-4088
- Florida NEWS – ONLY available DURING a disaster www.floridadisaster.org
- Rumor Control Line - ONLY available DURING a disaster:
State of Florida Emergency Information Line: 1-800-342-3557 TTY: 1-800-226-4329
- Schools – Volusia Public Schools HOTLINE 860-3322 Ext. 20000
IV. DISASTER RECOVERY
American Red Cross (local) 1-386-226-1400
FEMA assistance www.fema.gov 1-800-621-3362
Hearing- or speech-impaired individuals can call 1-800-462-7585 (TTY)
National Flood Insurance Program 1-800-427-9662
Salvation Army (local) 1-386-236-2020
U.S. Small Business Administration (SBA) assistance www.sba.gov/disaster_recov
You must first call FEMA at 1-800-621-3362 and apply for assistance.
Hearing- or speech-impaired can call TTY 1-800-462-7585
Volusia County Animal Services 740-5241
W. Volusia Transfer Station, 3151 E. N.Y. Avenue, Deland 32724 943-7889
The Station takes yard debris and household garbage.
Weekdays 7 AM to 5 PM
Saturdays 8 AM to 3 PM
Call 943-7889 for costs.
Price Gouging: Call Volusia County Sheriff’s Office in DeLand 736-5999
Florida Domestic Violence Hotline – battered women’s hotline
DeLand (386) 255-2102 Statewide 1-800-500-1119
Florida Poison Information Center: 1-800-222-1222
U.S. Department of Homeland Security www.dhs.gov